The Apple iPhone started the touch screen craze. Other phones have followed suit – some with touch screens alone and some with touch screens and physical keyboards. Now, Samsung has introduced a touch screen phone that utilizes their new Smart Wiz technology along with many multi-media features. We were curious to see just how much these new features added to the usability of the phone, so we were happy to review the Samsung Eternity SGH-A867, which is available through AT&T.

The Eternity is one of a whole family of phones with the same type of design. Each is tied to a certain cellular provider. So the Samsung Behold is a similar phone which is available from T-Mobile. The Instinct is available from Sprint. Each of these is similar, but each has their own unique features.

As can be seen in Figure 1, the orange and white box contains the charger, a small quick start guide, and an interactive tutorial CD, the Samsung Eternity itself, featured in Figure 2, is also included.

Samsung Eternity Cell Phone Review Figure 1: The box and some contents.

Samsung Eternity Cell Phone ReviewFigure 2: The Eternity.

The included CD contains an interactive tutorial and a copy of the user’s manual. The tutorial, except for a minor error that will be noted later, was quite informative.

Sandy Berger, respected computer authority, journalist, media guest, speaker, and author, has more than three decades of experience as a computer and technology expert. Her eight books include: How to Have a Meaningful Relationship with Your Computer, Your Official Grown-up's Guide to AOL and the Internet, Cyber Savers –Tips & Tricks for Today’s Drowning Computer Users, Sandy Berger’s Great Age Guide to Better Living through Technology, Sandy Berger’s Great Age Guide to the Internet, Sandy Berger’s Great Age Guide to Gadgets & Gizmos, Sandy Berger’s Great Age Guide to Online Health & Wellness, and Sandy Berger’s Great Age Guide to Online Travel. Sandy’s newspaper column, magazine articles, feature stories, product reviews, and computer tips can be found at her website, Compu-KISS.